Ghost Hunt in New Orleans: Quest Experience

REVIEW · NEW ORLEANS GHOST TOURS

Ghost Hunt in New Orleans: Quest Experience

3.5 · 3 reviews 1 hour 10 minutes to 1 hour 50 minutes (approx.) From $7 Operated by Questo · Bookable on Viator
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Ghosts in the Quarter, minus the babysitting. This self-paced Quest experience sends you on a clue-based walk through the French Quarter, with story moments and games built into the stops. I like the way it mixes dark local lore with real-world sightseeing at your own speed, instead of keeping you tethered to a group schedule.

My favorite part is that the route keeps pulling you forward, then lets you pause as long as you want at several sights. The one real drawback to consider is that this is phone-driven with no tour guide, so if the game acts up, you will be relying on 24/7 customer support rather than a person stepping in.

Key Things I’d Notice Before You Go

Ghost Hunt in New Orleans: Quest Experience - Key Things I’d Notice Before You Go

  • Clue to clue, stop to stop: you get directions for the next location as the story progresses.
  • Eight major French Quarter touchpoints: from Jackson Square to Lalaurie Mansion.
  • Games, riddles, and challenges: you are not just reading plaques while you walk.
  • Some attractions are ticket-free for you: several stops note admission ticket free, while others are not included.
  • Self-paced freedom at key stops: multiple locations explicitly let you linger as long as you like.
  • 24/7 help if your phone game breaks: support is available around the clock.

Quest Mode in Jackson Square: What This Phone-Guided Ghost Hunt Feels Like

Ghost Hunt in New Orleans: Quest Experience - Quest Mode in Jackson Square: What This Phone-Guided Ghost Hunt Feels Like
This experience is built for people who like New Orleans at walking speed. You start at Jackson Square, where you receive the first clue, and then the phone game keeps handing you the next step. The fun part is that you are not waiting for a guide to move you along, you are moving because the story tells you to.

You also get a built-in excuse to look closely at spots you might otherwise skim. The itinerary points you toward well-known French Quarter landmarks, but your “why” for stopping is the game: riddles and challenges that tie together the dark history and local lore theme. If your ideal tour is a bit interactive and not too heavy, this fits that mood.

The start is simple: you get the first clue, then you head out to the next stop. After that, the rhythm stays consistent, with each location functioning like a chapter break. Even with a short stop time listed at each location, you can make it longer at several sights.

More New Orleans ghost tours after the lamps come on

What Makes the Questo App Work Here (and How to Get Help)

The experience uses the Questo app on your phone. That matters, because the tour is not guided by a person, and there is no listed tour guide included. Instead, the game provides your clues and directions, and you keep exploring at your own pace once you reach each stop.

This is also where you should plan for the main “tech reality” of any phone-based tour. The experience includes 24/7 customer support, which is a huge comfort if you get stuck mid-game. You can reach out to Quest support directly at [email protected] if you need troubleshooting help, and the support team can assist if your game is not working as expected.

Here is what I like about this support setup: it is not limited to business hours. That means your tour experience has a safety net if you have trouble late in the day, on a schedule different from a traditional guided tour.

Stop-by-Stop Route: Jackson Square, French Quarter Sights, and Lalaurie Mansion

Ghost Hunt in New Orleans: Quest Experience - Stop-by-Stop Route: Jackson Square, French Quarter Sights, and Lalaurie Mansion
The route covers a compact set of French Quarter landmarks. Expect the story to progress as you reach each location, with you receiving a clue that pushes you to the next chapter.

Below is the walk you are signing up for, in the order it is presented.

Stop 1: Jackson Square

You begin at Jackson Square and get your first clue. The game’s first job is to set your tone and start your direction system, so this is where you want your phone ready and your patience on standby.

The stop is listed at about 5 minutes, and admission here is ticket free. In practice, I treat the first stop as your warm-up, not a sprint. Get oriented, read the clue carefully, then head out.

Stop 2: Le Petit Theatre du Vieux Carre

Next you are directed to Le Petit Theatre du Vieux Carré. You receive another clue at this stop, and the game expects you to use the space and your surroundings as part of solving.

This location allows you to stop for as long as you like, but admission tickets here are not included. If you plan to enter indoor areas, you may need to pay separately.

Stop 3: Preservation Hall

You move on to Preservation Hall, where you get your next clue. Again, the tour keeps things self-paced, so you can take your time at the stop.

The listed stop time is short, but the instructions explicitly allow you to explore longer if you want. Admission tickets are not included here as well, so budget mentally for that if you intend to go inside.

Stop 4: Faulkner House Books

Now you head to Faulkner House Books for the next clue. This is one of the stops where the experience notes admission ticket free, which can make the pacing easier.

If you like bookstores, this is a nice break from the more site-heavy parts of the route. Even if you do not go deep into browsing, it is still a useful pause because the clue gives you a purpose for paying attention.

Stop 5: Jackson Square (Back Again)

Yes, the route returns to Jackson Square for another clue. This second pass is part of the design, and it makes the walking route feel more like a story with callbacks than a straight line.

Admission is ticket free at this stop, and you can explore as long as you like. If you want to re-check something from your first Jackson Square moment, this is your chance.

Stop 6: New Orleans Historic Voodoo Museum

Next comes New Orleans Historic Voodoo Museum, where you get another clue tied to the game’s storyline. The stop is self-paced, and you can linger.

Admission tickets are not included. So if you want to treat this as a full visit, bring a little extra time and be prepared for any entry fees on top of the tour price.

Stop 7: Lafitte’s Blacksmith Shop Bar

Then you reach Lafitte’s Blacksmith Shop Bar for your next clue. Admission is noted as ticket free at this stop, which is helpful because it keeps costs steadier if you do not plan to buy additional entry tickets.

This stop also fits the “ghost hunt” vibe because it is a place where you can slow down and look around. You are not required to rush, since you can explore at your own pace after receiving the clue.

Stop 8: Lalaurie Mansion (Finish)

You finish at Lalaurie Mansion, where both the story and the city exploration games end. Admission tickets are listed as not included, so if you want to go inside, plan on separate entry.

The ending here is the emotional close of the experience. It is also a practical win: you are delivered at a specific end point, rather than getting lost in the French Quarter and guessing where the “tour” ends.

Tickets, Entry, and Timing: How the 1h10 to 1h50 Range Plays Out

Ghost Hunt in New Orleans: Quest Experience - Tickets, Entry, and Timing: How the 1h10 to 1h50 Range Plays Out
The duration is listed as roughly 1 hour 10 minutes to 1 hour 50 minutes. The reason this range exists is that some stops are quick by design, but several stops explicitly say you can stop as long as you like.

So your actual time will depend on two things:

  • How long you take to solve each clue
  • How long you linger at the stops that allow extended exploring

Also, remember that not every location requires additional entry. Some stops are marked ticket free, while others are not included. That split matters for value. If you are only interested in exterior viewing at the non-included sites, you might keep it close to the low end of the time range.

If you do plan to enter every site, you should expect the high end of the duration range. And because this is self-paced, you can simply keep going until you reach the next clue, rather than feeling rushed to match someone else’s tour timing.

Price and Value: What $7.19 Buys You in New Orleans

Ghost Hunt in New Orleans: Quest Experience - Price and Value: What $7.19 Buys You in New Orleans
At $7.19 per person, you are paying for a phone-based city exploration game, not a live guide or included attraction entry. The experience includes the Questo app and 24/7 customer support, which are the main “extras” built into the price.

So how do you judge value? I’d look at what you are buying versus what you might otherwise pay for:

  • If you would normally skip paying for a guided ghost tour and instead explore on your own, this is a low-cost way to add structure and story prompts.
  • If you prefer guided narration, you might feel this is too light on human explanation, since there is no tour guide included.
  • If you plan to pay for multiple indoor admissions anyway, the tour becomes more about the route and games than about saving money on tickets.

This is the budget-friendly angle. You get a game that turns walking from Jackson Square to the final stop at Lalaurie Mansion into something you actively do, not just something you passively watch.

Where This Fits Best, and Who Might Prefer a Live Guide

Ghost Hunt in New Orleans: Quest Experience - Where This Fits Best, and Who Might Prefer a Live Guide
This experience works best for you if you like:

  • Self-paced walking in the French Quarter
  • Solving riddles and responding to clues on the go
  • A tour that gives you a reason to stop at specific buildings, not just drift around

It is also a good group option in the sense that group discounts are mentioned, and the experience notes it is private in the sense that only your group participates. That can help if you do not want a big crowd moving at your heels.

Who might want a live guide instead? If you strongly prefer face-to-face storytelling, or if you are not comfortable relying on a phone app for navigation and clues, you might find the lack of a tour guide frustrating. In that case, the “story” part becomes dependent on your device functioning correctly.

Also, the experience is listed in English, so it is a straightforward pick if you are comfortable with English-based clues and prompts.

Practical Tips So You Do Not Lose Time Mid-Game

Ghost Hunt in New Orleans: Quest Experience - Practical Tips So You Do Not Lose Time Mid-Game
I treat self-paced clue tours like a scavenger hunt with a schedule attached. That means small preparation moves can prevent big frustration later.

Here are practical things that help:

  • Give yourself a phone battery buffer, since this tour depends on the app functioning at each stop.
  • Read each clue twice before you start walking to the next location, because one missed detail can send you back.
  • If the game fails to load or behaves incorrectly, use the listed support channel right away. The experience includes 24/7 customer support, and Quest support can be contacted at [email protected].
  • Wear comfortable shoes. The route is concentrated in the French Quarter, but you still cover distance while solving.

One more note: the tour allows service animals, and it is said to be near public transportation. So if you are touring day-to-day rather than doing only this one activity, it should fit easily into a broader New Orleans plan.

A Quick Reality Check on the Refund Issue

Ghost Hunt in New Orleans: Quest Experience - A Quick Reality Check on the Refund Issue
One caution I’d take seriously is that tech problems can affect your experience. Even with support available, if the app does not work for you during your session, it may be harder to get a refund through the original booking channel. The safest move is to contact Quest support as early as possible during your tour window if something is not functioning.

This is not to scare you off. It is just good trip discipline. You want help quickly, not after the moment has passed.

Should You Book This Ghost Hunt Quest Experience?

Book it if you want a structured, low-cost ghost-themed walk through the French Quarter and you are happy using your phone for clues. I think it is especially good value at $7.19 because you are buying engagement, not narration, and the self-paced design helps you avoid feeling chained to a group schedule.

Skip it or consider a different style of tour if you need a human guide to explain everything, or if you know you dislike phone-based experiences. Also, if you plan to enter several stops marked not included, make sure that does not blow up the budget in your personal calculation.

If you like dark lore, riddles, and the satisfaction of figuring things out as you go, this is one of those “doable tonight” style activities that can fit smoothly into a day in New Orleans.

FAQ

Do I need a tour guide for this ghost hunt?

No. This experience is a self-paced city exploration game using the Questo app, and a tour guide is not included.

How long does the Ghost Hunt Quest Experience take?

It is listed as about 1 hour 10 minutes to 1 hour 50 minutes, depending on how long you take at the different stops.

Where do I start and where do I finish?

You start at Jackson Square in New Orleans and finish at LaLaurie Mansion, 1138 Royal St, New Orleans, LA 70116.

Are admission tickets included for the attractions?

Some stops are marked as admission ticket free, while others are marked as admission ticket not included. Entry tickets are not included overall.

What language is the experience offered in?

The experience is offered in English.

Can I cancel for a full refund?

Yes. You can cancel for free up to 24 hours in advance of the experience for a full refund. If you cancel less than 24 hours before the start time, the amount paid is not refunded.